Nancy Nguyen — Senior Product Designer
San Francisco Bay Area · Remote
Currently — Open to senior and staff design roles

The interface is the easy part. I design what holds it together.

0→1 to platform scale. Design systems as the backbone. AI as a native part of the product, not an add-on.

Most recentSenior Product Designer, Vagaro
PracticeProduct · Systems · AI
The Blend

Four blends of practice.

Each project, a different blend of constraints, craft, and consequence. The first two open onto full case studies.

01
Vera Fill My Books
Replaced a $10/month subscription with a performance-based model projected to generate $6M in 6 months. Sole designer across 5 platforms.
→
02
Vera AI Platform
Designed the foundational AI interaction layer — confidence-aware outputs, semantic loading states, and composable primitives used by 50K+ daily users.
→
Vera
Support Agent
My client hasn't received their invoice.
Vera
I found the issue — Invoice #1042 was sent to an outdated email address.

Client: Sarah Mitchell

Invoice #1042

Undelivered
Ask anything...
03
Connect Messaging Platform
Unified messaging experience across web and mobile for a B2B SaaS platform serving 200+ enterprise clients.
+
Key Contributions
  • —Led end-to-end design of threaded conversations and channel architecture
  • —Established component library reducing design-to-dev handoff time by 60%
  • —Collaborated with PM to define engagement metrics framework
04
MySite Website Builder
Drag-and-drop website builder enabling non-technical users to create professional sites in under 30 minutes.
+
Key Contributions
  • —Designed modular template system with 12 customisable blocks
  • —Introduced contextual editing patterns reducing time-to-publish by 45%
  • —Led usability research programme across 3 beta cohorts